Nove Eka Variant Anna, NOVE (2016) Library as Knowledge Center: Managing Local Content Through Community Based Library in Indonesia. International Journal of Knowledge Manegement and Practices, 4 (2). pp. 23-30. ISSN 2320-7523

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Abstract

Surabaya city library delivers a program called Community based public library or Taman Bacaan Masyarakat (TBM). The purpose of deploying this program is to reach all society within Surabaya city areas with more than 3 million of population that spread in 144.000 sq mil. There are approximatelly 400 TBMs that exist in Surabaya city areas, and the city library is planning to build a thousand TBM in Surabaya by the end of 2015. For every TBM center is controlled by one trained TBM officer who is fully paid by the city council to serve the society. All TBMs serve community as a representative of the Surabaya City Library, so users who cannot visit surabaya city library still gain the library services through TBMs. TBMs have standard collection between 500-3000 books and run some services especially for children, such as study group activity, drawing and coloring, art session, games, and support women community such as cooking, parenting, and handycraft classes. The main purpose of this paper is to develop library as knowledge center by managing local knowledge / content through TBMs. We saw the TBMs as potential asset for Surabaya city as a knowledge center in order to support community with qualified information. It is good opportunity to use TBMs in Surabaya to capture, manage, and share those local contents as asset in the future. In order to reach the asset some steps should be taken to empower TBMs to have its total functions, first by conducting SWOT (strengths, weaknesses, opportunities, and threaths) analysis. Following that, capturing local knowledge is undertaken by involving the TBM’s officers and societ y surround the TBMs. In this stage, TBMs should be able to provide spaces and activities that allow local knowledge to be captured. Managing local knowledge is second activities after capturing by applying computer or paper to be used for documenting those knowledge. Finally, share the knowledge to people who need it through personal services or online. The benefit of using this program for the city library is that the city library can store local knowledge database for the necessities of the people of Surabaya. The local knowledge database can be collected from the 400 standing TBMs. Furthermore, TBMs will provide society with high quality information by putting value to the local content. Furthermore, TBMs also functions as an information center to help government provide information about making any policy such as the latest issue about the National Health Insurance systems. It is needed then to consider another TBMs’ usefulness than just lending books and delivering traditional services. TBMs should also act as an agent of change for the society by changing the way to manage content using knowledge management perspectives.

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