Nur Rachmah Aisyah Putri and Seger Handoyo, NIDN. 0016026602 (2014) Perbedaan Resistensi Terhadap Perubahan Ditinjau Dari Generasi Kohort Dan Pemenuhan Kontrak Psikologis Pada Karyawan PT. Telkom Area Surabaya Metro (Witel Jatim-Suramadu). Jurnal Psikologi Industri dan Organisasi, 3 (1). pp. 227-235. ISSN 2301-7090

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Abstract

This study aimed to determine whether there are any differences in resistance to change in terms of generational cohort and fulfillment of psychological contract. Resistance to change is the forms of employee resistance to any changes in organization, the rejection can be seen from the cognitive, affective and psychomotor represented by four dimensions, that is rountine seeking, cognitive rigidity, emotional reaction and short term focus. Generational Cohort is a classification of the subjects based on the year of birth. Generational cohort that used in this study are baby boomers (1945-1964), generation X (1965-1980) and Generation Y (above 1980). While the fulfillment of the psychological contract is the perception of employees regarding whether or not fulfilled its contract by the organization. This study was conducted at the permanent employees of PT. Telkom Metro Area Surabaya (East Java Witel-Suramadu) with total subjects is 164 respondent. Measurements using a questionnaire built ​​by the author using the basic concepts of Oreg for resistance to change, Rosseau for fulfillment of psychological contract and Lancaster for classification of generational cohort. Data analysis using Kruskal-Wallis test and Mann Whitney U test. This study indicate that the assumption of normal distribution accepted but the varian of the subjects are not homogeneous. The result of hypothesis test in this study is the significance score of difference in resistance to change in terms of generational cohort is 0.984 whereas the terms of the fulfillment of the psychological contract is 0,907. It shows that there are no significance different in resistance to change seen from generational cohort and fulfillment of psychological contract.

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