Items where Author is "FATORAHMAN, 040912199"
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Thesis
FATORAHMAN, 040912199 (2015) ANALISIS KUALITAS LAYANAN PERPUSTAKAAN KAMPUS B UNIVERSITAS AIRLANGGA MELALUI INTEGRASI IMPORTANCE PERFORMANCE ANALYSIS (IPA), DAN MODEL KANO SERTA USULAN PERBAIKANNYA MENGGUNAKAN CAUSE AND EFFECT DIAGRAM. Skripsi thesis, UNIVERSITAS AIRLANGGA.