Items where Author is "Siska Febrianti Kusumawardhani, 071111056"
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Siska Febrianti Kusumawardhani, 071111056 (2018) STUDI DEKRIPTIF TENTANG KUALITAS PELAYANAN DALAM PENANGANAN PENGADUAN DI DINAS PEKERJAAN UMUM BINA MARGA DAN PEMATUSAN KOTA SURABAYA. Skripsi thesis, Universitas Airlangga.

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