Praptini Yulianti and Itsnani Maulida Rohmawati (2020) The Effects of Job Demands on Burnout, and Engagement with Teamwork Effectiveness as the Moderation Variable on a Police Resort at Tanjung Perak, Port Surabaya. International Journal of Innovation Creativity and Change, 11 (9). pp. 582-599. ISSN 2201-1323, eISSN: 2201-1315

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Abstract

Burnout is a condition which needs to be prevented and minimised in an organisation, whereas engagement is one of the essential things for an organisation. Police as the forefront agent of the state holds an important role in maintaining public order and controlling crime. Therefore, the understanding of burnout and engagement is considered crucial for all police members. This study aimed to identify the effects of job demands on burnout and engagement of police officers, and also to recognise the effects of job demands on burnout moderated with teamwork effectiveness. The data were collected through observation and questionnaire involving 131 police officers at the Police Resort of Tanjung Perak, Port Surabaya. Meanwhile, the analysis of this study employed Partial Least Square (PLS). The findings showed a significant effect on three hypotheses, which are the effect of job demand on burnout, job demands on engagement, and teamwork effectiveness on engagement. However, there were no significant effects of teamwork effectiveness on burnout, and job demands on burnout moderated with teamwork effectiveness.

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