SITI NURUL QOMARIYAH (2003) PERENCANAAN STRATEGIK PUSKESMAS DENGAN PENDEKATAN RERANGKA BALANCED SCORECARD DI KOTA PROBOLINGGO. Thesis thesis, Universitas Airlangga.
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Text (ABSTRAK)
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Official URL: http://lib.unair.ac.id
Abstract
Probolinggo municipal's health centre performances is measured by comprehensive balanced scorecard covering the measurement of: 1) Leaming and Growth perspective; 2) Internal Business Perspective; 3) Customer perspective; and 4) Financial perspective. The aims of this research is to study satisfaction level of patients and health centre officers, health centre service, and officers' capability and monetary performance.
| Item Type: | Thesis (Thesis) | |||||||||
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| Additional Information: | KK TKA 04.04 Qom p | |||||||||
| Uncontrolled Keywords: | perencanaan strategik, balanced scorecard | |||||||||
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD30.28 Strategic planning H Social Sciences > HD Industries. Land use. Labor > HD9980.5 Service industries |
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| Divisions: | 09. Sekolah Pasca Sarjana | |||||||||
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| Depositing User: | Mrs Nadia Tsaurah | |||||||||
| Date Deposited: | 24 Jul 2017 23:16 | |||||||||
| Last Modified: | 24 Jul 2017 23:16 | |||||||||
| URI: | http://repository.unair.ac.id/id/eprint/59462 | |||||||||
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