Erna Setijaningrum (2013) Public Service lnnovation for Urban Society. In: Proceeding The 3rd International Conference Urban Mobility Its lmpacts On Socio-cultural And Health Issues. Faculty of Social and Political Science, Universitas Airlangga, Surabaya, pp. 211-215. ISBN 978-602-17791-0-1
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18_HASIL PEER DAN VALIDASI KADEP KARIL BU ERNA.pdf Download (2MB) |
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Text (SIMILARITY)
18T_PUBLIC SERVICE INNOVATION FOR URBAN SOCIETY.pdf.pdf Download (1MB) |
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Text (ARTIKEL)
18A_PUBLIC SERVICE_OK.pdf Download (16MB) |
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Abstract
Due to the development of urban society is so fast, the bureaucracy or the public sector as a public service providers have to adjust. Compared with the private sector that are always up to date and abreast of changes, public sector tends to be characterized by a static, formal, rigid, and not dynamic. At present, the urban society begun to critical in choosing the best public services they want. The choice of market-oriented enabling authority models seem more appropriate for cities, mostly patterned urban area. Urban areas has grown the market mechanism, the provision of services which are dominated by the private sector is more likely. However the issues is how to create synergy between bureaucrat (service providers) and community (service users) to create public service innovation, so that the public sector can be accommodate and respond quickly to any changes that occur in society. Public service innovation will be discussed by reviewing the theories of the Old Public Management (OPM), New Public Management (NPM), and the New Public Service (NPS). Then be presented a variety of best practices of public service innovation in health field, primary in dynamic society.
| Item Type: | Book Section | ||||
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| Uncontrolled Keywords: | urban society, public sector, public service innovation | ||||
| Subjects: | H Social Sciences H Social Sciences > HT Communities. Classes. Races > HT51-1595 Communities. Classes. Races > HT101-395 Urban groups. The city. Urban sociology |
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| Divisions: | 07. Fakultas Ilmu Sosial dan Ilmu Politik > Administrasi Negara | ||||
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| Depositing User: | Tn Slamet Triyono | ||||
| Date Deposited: | 25 Aug 2020 15:12 | ||||
| Last Modified: | 10 Sep 2021 08:06 | ||||
| URI: | http://repository.unair.ac.id/id/eprint/97692 | ||||
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