Items where Author is "CITRA ASIH P, 071210213037"
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CITRA ASIH P, 071210213037 (2016) ATTITUDE MENGHADAPI KOMPLAIN(Studi Deskriptif Tentang Attitude SDM di Food & Beverage Reservation Java Paragon Hotel & Residences Surabaya Dalam Menghadapi Komplain). Tugas Akhir D3 thesis, Universitas Airlangga.