Items where Author is "FLORENTINA JOESTANDARI, 101517087311"
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FLORENTINA JOESTANDARI, 101517087311 (2018) MODEL CUSTOMER LOYALTY BERDASARKAN PERCEIVED QUALITY, PERCEIVED VALUE, HOSPITAL REPUTATION DAN CUSTOMER SATISFACTION PADA INSTALASI RAWAT INAP RSUD DR. SOETOMO SURABAYA. Disertasi thesis, Universitas Airlangga.