Items where Author is "GELIS SWANDAYANI, 070110856/S"
 | Up a level |
Group by: Item Type | No Grouping
Number of items: 1.
GELIS SWANDAYANI, 070110856/S (2004) PELAYANAN PENUMPANG AlRLINES (Studi Deskriptif tentang pelayanan keluhan penumpang dalam Joint Operation Antara Malaysia Airlines dan Garuda Indonesia). Skripsi thesis, Universitas Airlangga.