Items where Author is "KRISBIANTO"
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KRISBIANTO (2019) UPAYA PENINGKATAN MUTU PELAYANAN RAWAT INAP BERDASARKAN ANALISIS HOSPITAL SERVICE QUALITY, HOSPITAL BRAND IMAGE DAN KEPUASAN PASIEN (Studi di Instalasi Rawat Inap RSUD Piru, Seram Bagian Barat, Maluku). Thesis thesis, Universitas Airlangga.