Items where Author is "Lovirra Ayu Naftalina"
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Thesis
Lovirra Ayu Naftalina (2019) Handling Komplain (Studi Deskriptif Tentang Handling Komplain Department F&B Rhubar Seafood Restaurant Di Lotus Desaru Beach Resort And Spa). Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.