Items where Author is "M. LUTFI, 040217555"
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M. LUTFI, 040217555 (2010) PENGARUH KEPUASAN KONSUMEN TERHADAP PERILAKU LOYALITAS DENGAN DIMEDIASI RELATIONSHIP QUALITY DAN DIMODERASI SIFAT-SIFAT KEPRIBADIAN (Studi pada Matahari Department Store Tunjungan Plaza Surabaya). Skripsi thesis, UNIVERSITAS AIRLANGGA.

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