Items where Author is "MARIA IRENA SAVITRI, 040117060"
 | Up a level |
Group by: Item Type | No Grouping
Jump to: Thesis
Number of items: 1.
Thesis
MARIA IRENA SAVITRI, 040117060 (2007) PENGARUH FAKTOR-FAKTOR INDIVIDUAL DAN SITUASIONAL TERHADAP PERILAKU KOMUNIKASI WORD-OF-MOUTH NEGATIF KONSUMEN PT. MERPATI NUSANTARA AIRLINES DI SURABAYA. Skripsi thesis, UNIVERSITAS AIRLANGGA.