Items where Author is "MELLA PRATAMY, 080916061"
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MELLA PRATAMY, 080916061 (2017) PENGARUH KUALITAS MOBILE APPLICATION TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN JASA TAKSI ONLINE DALAM PENGGUNAAN LAYANAN MOBILE APPLICATION UBER. Thesis thesis, Universitas Airlangga.