Items where Author is "NOVI RICA MAULIDYA, 040831134"
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NOVI RICA MAULIDYA, 040831134 (2011) OPTIMALISASI APLIKASI TRANSACTION PROCESSING SYSTEM (TPS) TELKOM E-SERVICE BERBASIS CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA PT TELEKOMUNIKASI INDONESIA TBK. Skripsi thesis, UNIVERSITAS AIRLANGGA.