Items where Author is "RIZADINATA, 111314153036"
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RIZADINATA, 111314153036 (2018) PENGARUH SERVICE CLIMATE TERDAHAP EMPLOYEE PERCEPTION OF CUSTOMER SATISFACTION DENGAN EMPLOYEE COMMITMENT SEBAGAI VARIABL MEDIATOR PADA KARYAWAN CUSTOMER SERVICE RELATION (CSR) PLAZA TELKOM SURABAYA. Thesis thesis, Universitas Airlangga.