Items where Author is "RIZADINATA, 111314153036"
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Thesis
RIZADINATA, 111314153036 (2018) PENGARUH SERVICE CLIMATE TERDAHAP EMPLOYEE PERCEPTION OF CUSTOMER SATISFACTION DENGAN EMPLOYEE COMMITMENT SEBAGAI VARIABL MEDIATOR PADA KARYAWAN CUSTOMER SERVICE RELATION (CSR) PLAZA TELKOM SURABAYA. Thesis thesis, Universitas Airlangga.