Items where Author is "SOPHIE FLORENCE, 071411131064"
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Thesis
SOPHIE FLORENCE, 071411131064 (2018) INOVASI PELAYANAN PUBLIK (Studi tentang Surabaya Intelligent Transport System dalam Meningkatkan Kualitas Pelayanan Publik di Dinas Perhubungan Kota Surabaya). Skripsi thesis, Universitas Airlangga.