Items where Author is "YUDHISTIRA ARDI KURNIAWAN, 070911051"
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Thesis
YUDHISTIRA ARDI KURNIAWAN, 070911051 (2017) EFEKTIVITAS PENANGANAN KELUHAN (COMPLAINT HANDLING) DI UNIT PELAYANAN TERPADU SATU ATAP (UPTSA) KOTA SURABAYA. Skripsi thesis, Universitas Airlangga.