Tashya Angelie Tamara, - and Ratna Dwi Wulandari, - Individual Differences as a Work Stress Factors Causing on Healthcare Personnel Due to the Covid-19 Pandemic: A Narrative Literature Review. Jurnal Ilmu Kesehatan Masyarakat, 17 (1). pp. 22-32. ISSN 2684-7035

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Abstract

Coronavirus disease known as COVID-19, which has claimed millions of lives worldwide. Healthcare personnel as someone who plays an important role in improving the health status of the community are required to be able to provide optimal services for the community. The pressure felt by healthcare personnel due to the COVID-19 pandemic can affect the mental health of healthcare personnel, one of them which can cause work stress. Stress can occur, one of which is influenced by the way individuals respond to the pressure they get at work. Individuals who can control pressure from outside properly can avoid stress. The purpose of this study was to analyze individual differences as a factor causing work stress in healthcare personnel due to the COVID-19 pandemic. This type of research is a narrative literature review with a journal population of 113 articles. After, going through the screening process, quality assessment, data extraction, and conformity with the study inclusion criteria, 16 articles were obtained as reference articles that could be used in this study. The results showed that 4 different individual factors caused work stress to health workers due to the COVID-19 pandemic, namely negative perceptions about COVID-19, lack of work experience, worry about COVID-19, such as worrying about being infected with COVID-19 and worrying about transmitting COVID-19 to the closest relatives/family, lastly in the form of low social support from family and colleagues. The government and agencies are expected to pay attention to the mental health of healthcare personnel. Also, healthcare personnel are expected to continue to do positive things that can build morale during the COVID-19 pandemic.

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