Fulaichatul Faizah (2019) The Importance Of Writing Skills In The Business Correspondence In Bali Government Tourism Office. Tugas Akhir D3 thesis, UNIVERSITAS AIRLANGGA.

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Abstract

From this discussion in the previous chapter, I got some conclusions. The first is about the rules which must be followed in order to make a good business correspondence. There were eight rules that are most frequently used in business correspondence those are, honesty, clarity, accuracy, comprehensiveness, accessibility, conciseness, correctness, and professional appearance. Those rules are very important when writing a letter. If the writer did not obey the rules it will have a bad impact on the name of the company. The important things when writing a letter are correctness and comprehensiveness. If, the letter that the writer makes with wrong grammar or with mistakes in typing then the recipient will be difficult to understand the contents of the letter. For comprehensiveness, if the letter does not have complete information, there will be a misunderstanding between the sender and the recipient of the letter. The next is about common problems that appear when trainer make a business correspondence in Bali Government Tourism Office. I got several problems that occurred when writing a letter because it is different from what I got in my lecture. Firstly, correctness such as grammatical error. Grammar is important because the wrong grammar will make the meaning of the contents letter change. Lastly, the business letter format. I got confused when writing a business letter because of the format. Actually, Bali Government Tourism Office did not have a guide of the format book to make a good letter. They just show me the previous letter to be a reference in writing letters.

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