Anugrah Riansari (2015) Upaya Peningkatan Pemanfaatan Rawat Inap Pasien Instalasi Gawat Darurat Berdasarkan Analisis Perceived Illness Dan Evaluated Illness (Studi Di Rsud Kabupaten Sidoarjo). Thesis thesis, UNIVERSITAS AIRLANGGA.
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Abstract
Emergency patients is special costumer in a health utilization. Data from Sidoarjo District General Hospital (SDGH) emergency departement in 2014 showed that patient who rejected medical advice for hospital inward admission are 1.407 patients (6,0%). It was indicated a high number of patients against medical advice. Perceived illness as one of essential elements for hospital inpatient ward of emergency patients. The objective of this study was provide recommendation to increase utilization hospital inpatient ward of emergency patients of SDGH based on perceived illness and evaluated illness analysis. This study was analytic observational study conducted 6-16 April 2015. Data were collected through questionnaires and medical record. The population of this study are emergency patients SDGGH from 6-16 April 2015. The sample are 67 patients who fullfilled inclusion criteria, which was determined by purposive sampling.The result from this study almost patients perception of SDGH were good for resourcess of emergency department, product, price, place, process, and physical facility. There was significant correlation between gravity of illness, disturbing level from patients and Emergency Severity Index (ESI) level. This study indicated that gravity of illness and anxiety level have significant effects for utilization hospital inpatient ward. Patient’s perception for hospital place and process have significant effects for utilization hospital inpatient ward. Recommendation for this study are to: (1) improve patient’s perceived illness by impementing persuasive Communication, Information, and Education, (2) held training for giving standar information to patient and their family, (3) improve process hospital admission by reducing waiting time, supported integrated hospital information system, and provide sufficient of patients helper transporter.
Item Type: | Thesis (Thesis) | ||||||
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Additional Information: | KKC KK TKA. 23/15 Ria u | ||||||
Uncontrolled Keywords: | Perceived illness, evaluated illness, emergency patients, hospital inpatient wards | ||||||
Subjects: | R Medicine > RA Public aspects of medicine > RA1-1270 Public aspects of medicine > RA421-790.95 Public health. Hygiene. Preventive medicine > RA790-790.95 Mental health. Mental illness prevention | ||||||
Divisions: | 09. Sekolah Pasca Sarjana > Administrasi Kebijakan Kesehatan | ||||||
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Depositing User: | Nn Aimmatul Mukaromah | ||||||
Date Deposited: | 2016 | ||||||
Last Modified: | 23 May 2020 07:27 | ||||||
URI: | http://repository.unair.ac.id/id/eprint/33825 | ||||||
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