NI G.A.M. RUSTIKAWATI (2003) UPAYA PEMASARAN INTERNAL DALAM MENINGKATKAN FINANCIAL RETURN DAN KEPUASAN PELANGGAN INTERNAL DI RUMAH SAKlT PELABUHAN SURABAYA. Thesis thesis, Universitas Airlangga.
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Text (ABSTRAK)
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Official URL: http://lib.unair.ac.id
Abstract
Surabaya Port Authority Hospital (SPAH) has changed its status from a state owned enterprise under PT. Pelabuhan Indonesia ill into an independen private hospital. Although the admission rate has increased since its privatisation, it did not necessarily mean a surplus at the inpatient Ward.
| Item Type: | Thesis (Thesis) | |||||||||
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| Additional Information: | KK TKA 33.04 Rus u | |||||||||
| Uncontrolled Keywords: | marketing, financial, kepuasan | |||||||||
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD9980.5 Service industries H Social Sciences > HF Commerce > HF5410-5417.5 Marketing. Distribution of products |
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| Divisions: | 09. Sekolah Pasca Sarjana | |||||||||
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| Depositing User: | Mrs Nadia Tsaurah | |||||||||
| Date Deposited: | 01 Aug 2017 22:03 | |||||||||
| Last Modified: | 01 Aug 2017 22:03 | |||||||||
| URI: | http://repository.unair.ac.id/id/eprint/59687 | |||||||||
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