HERU ISMANTO (2015) Customer Relationship Management (CRM) sebagai Media untuk Mempertahankan Hubungan antara Perusahaan dengan PT. A.J. Central Asia Raya. Tugas Akhir D3 thesis, Universitas Airlangga.
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Official URL: http://lib.unair.ac.id
Abstract
Berdasarkan Praktik kerja Lapangan di PT. A.J. Central Asia Raya yang telah dilaksanakan tentang Customer Relationship Management, dapat disimpulkan sebagai berikut : PT A.J. Central Asia Raya secara keseluruhan telah mengaplikasikan strategi Customer Relationship Management (CRM) dengan efektif, hal ini dapat dilihat dengan semakin bertambahnya jumlah nasabah yang loyal dan semakin besar tingkat kepercayaan pelanggan atau nasabah pada perusahaan.
| Item Type: | Thesis (Tugas Akhir D3) | ||||||
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| Additional Information: | KKB KK FV.PM.69/17 Ism c | ||||||
| Uncontrolled Keywords: | Customer Relationship Management, Asuransi | ||||||
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture H Social Sciences > HD Industries. Land use. Labor > HD6958.5-6976 Industrial relations |
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| Divisions: | 15. Fakultas Vokasi > Departemen Bisnis > D3 Manajemen Pemasaran | ||||||
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| Depositing User: | Mrs Nadia Tsaurah | ||||||
| Date Deposited: | 01 Nov 2017 18:54 | ||||||
| Last Modified: | 22 May 2020 08:41 | ||||||
| URI: | http://repository.unair.ac.id/id/eprint/65482 | ||||||
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