Items where Author is "ADITYA WIRANTO"
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ADITYA WIRANTO (2022) ANALISIS KEPUASAN PELAYANAN KANTOR IMIGRASI KELAS I KHUSUS SURABAYA PADA ERA PANDEMI COVID-19 BERDASARKAN METODE CUSTOMER SATISFICATION INDEX DAN POTENTIAL IN GAIN CUSTOMER VALUE. Skripsi thesis, UNIVERSITAS AIRLANGGA.