Items where Author is "Putri lailiyah indah balqis, -"
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Thesis
Putri lailiyah indah balqis, - (2022) Handling Complaint ( Studi Deskriptif tentang Penanganan Komplain Customer saat Tour oleh Tour Leader Biro Perjalanan Wisata Akcaya Mega Kinarya Malang Jawa Timur ). Tugas Akhir D3 thesis, Universitas Airlangga.