Dimas Fitrah Rahmatika (2020) Pengaruh Trust In Management Dan Trust In Peers Terhadap Employee Loyalty Dimediasi Oleh Employee Satisfaction Pada Karyawan PTPN XI Surabaya. Skripsi thesis, UNIVERSITAS AIRLANGGA.
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Abstract
Penelitian ini bertujuan untuk melihat pengaruh trust in management dan trust in peers terhadap employee loyalty yang dimediasi employee satisfaction pada karyawan PTPN XI Surabaya. Sampel yang digunakan pada penelitian ini sebanyak 45 responden dengan metode purposive sampling yaitu menyebarkan kuisoner secara online kepada responden yang memenuhi kriteria tertentu. Penelitian ini menggunakan teknik analisis strucural equation modeling (SEM) dengan menggunakan aplikasi smartPLS 3.0. Hasil penelitian menemukan bahwa employee satisfaction memediasi secara positif dan signifikan trust in management dan trust in peers terhadap employee loyalty. Akan tetapi variabel trust in management dan trust in peers berpengaruh positif namun tidak signifikan secara langsung terhadap employee loyalty.
| Item Type: | Thesis (Skripsi) | ||||||
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| Additional Information: | KKB KK B.15-21 Rah p | ||||||
| Uncontrolled Keywords: | trust in management, trust in peers, employee satisfaction, employee loyalty | ||||||
| Subjects: | H Social Sciences > HG Finance > HG4301-4480.9 Trust services. Trust companies | ||||||
| Divisions: | 04. Fakultas Ekonomi dan Bisnis > Manajemen | ||||||
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| Depositing User: | Fahimatun Nafisa Nafisa | ||||||
| Date Deposited: | 20 Feb 2021 04:24 | ||||||
| Last Modified: | 20 Feb 2021 04:24 | ||||||
| URI: | http://repository.unair.ac.id/id/eprint/104222 | ||||||
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